Customer Support

Service & Support

Like a well-tuned race car, getting the most from your Lansmont equipment requires it be maintained regularly and that you, the operator, understand how to get the best out of it. Lansmont has developed two plans to provide equipment service and technical support: the Standard plan or our all-inclusive Premier plan.

Lansmont equipment is durable. Even the equipment we manufactured in our first decade of operation is still in service and is capable of providing the highest degree of precision and reliability. Routine maintenance and calibration is necessary for all precision equipment to ensure its accuracy and proper functioning. A Lansmont service and support plan provides necessary maintenance and calibration to ensure the accuracy, reliability and validity of the results you trust.

Even when equipment is operating well, testing is not always straightforward. You may have questions about how to use a Lansmont machine for a new application or need help diagnosing a problem. Lansmont technical support is the best in the business. These are your technical peers, well-versed in equipment use, diagnostics and even application of testing methodologies. A service and support plan gives you unlimited access to technical support, with a guaranteed response time of less than two hours, because when you need support…you usually need it now, not tomorrow.